The executive director's scorecard
A full-screen view for the office TV shows every AMP's estimated score, points saved, repairs done and repairs checked, all updating live.
NSPIRE readiness for housing authorities
nSPIRE PointBack by Futurespec
Save every point you can before the real inspection.
nSPIRE PointBack turns your mock-inspection report into a work list your own maintenance techs finish on their phones, most points first. A live scoreboard shows the estimated score for every AMP, so you and your board always know where you stand against HUD's passing line of 60.
Built for agencies with 1 to 12 AMPs
Works on your techs' own phones, even with no signal
We import your mock-inspection report for you
When agencies call about NSPIRE
The report came back. Now what?
A mock inspection is only worth what your crew does with it. Most agencies we talk to are in the same spot.
What we hear
- “We got more than a thousand deficiency lines back, and we don't know where to start.”
- “We have three maintenance techs and one AMP sitting well under 60.”
- “Our board wants to know if we'll pass before HUD shows up.”
- “Last year's spreadsheet got lost in somebody's truck.”
How it works
From report to repaired, in five steps.
No new devices to hand out and no complicated setup. PointBack follows the way a small maintenance shop already works.
- Step 1
Import the mock inspection
Bring in each AMP's report exactly as you received it. Every line, point and building is checked before anything is saved. Upload it yourself, or send it to us and we import it for you.
- Step 2
Managers assign the work
Hand a whole AMP, a site, or a set of buildings to each tech in one step. The list is already sorted with the most points first.
- Step 3
Techs fix it on their phones
Each tech sees their own list. It works with no signal in a basement or a crawlspace, and it catches up when the phone reconnects.
- Step 4
Managers check the work
Finished repairs come back for a manager to check. The scoreboard shows the estimated score with and without repairs still awaiting a check, so nobody counts work that hasn't been confirmed.
- Step 5
Watch the estimated score climb
Each AMP's estimated score rises on the live scoreboard as repairs are finished, along with who fixed what and where.
The estimated score is 100 minus the points still open on your mock inspection. It is a planning estimate, not a HUD score, and it does not guarantee any inspection result.
The scoreboard
One screen that answers "are we going to make it?"
Put it on the office TV, or open it on any computer. Every AMP gets its own estimated score, scored separately, the way HUD scores them.
Estimated score per AMP
A ring for each property shows where it started, the points saved so far, and what is still open.
The 60 line, marked
Every ring shows HUD's passing line of 60 and how many points are still needed to reach it.
Where the points are
The buildings with the most points still open, so the next week's work goes where it counts.
Who fixed what
A live ticker names the tech, the repair, the unit and the points saved, just after it happens.
For your maintenance techs
Built for the crew you already have.
Most of your repair work is done by your own maintenance techs, not outside contractors. PointBack is built around them. Each tech opens their list on their own phone and works it from the top. The repairs worth the most points come first.
There are no tablets to hand out or lose. When there's no signal, the phone keeps every repair and sends it when it reconnects.
Using a contractor for a few items? You can assign those too.
Sample data from a fictional agency.
For the executive director and the board
Answer the board with a number, not a guess.
Reports ready for the board
Progress reports, printable work packs and Excel exports are ready when the board meets. No one has to rebuild a spreadsheet the night before.
A clear line of accountability
Every repair shows who fixed it, where, and whether a manager has checked it. If someone asks what was done at a given building, the answer is already there.
Tested before we offered it
Proven on a full, real mock-inspection report.
Before offering PointBack to any agency, we ran it against a full, real mock-inspection report on the live system: two AMPs and more than 3,000 deficiency lines.
3,101 of 3,101
lines imported exactly, with every point and building matched
Exact match
with the inspector's own scoring report
No agency is named. No agency-wide estimated score is shown; HUD scores each AMP separately.
Training and support
Your people are trained before day one.
PointBack comes with a complete video course and a written help guide, so a new tech or a new manager can get up to speed without waiting for a phone call.
Management track
Importing, assigning, checking work, and reading the reports
Technician track
Opening your list, recording a repair, and working with no signal
Executive director scorecard
Reading the estimated score, the 60 line, and progress by AMP
Help guide
Step-by-step answers your staff can look up at any time
What's included
Everything an agency needs for the inspection year.
- Done for you: we import each AMP's mock-inspection report, checked line by line
- Setup of your agency, AMPs, managers and technicians
- Phone access for every technician, on their own phones
- Work lists sorted with the most points first
- Manager check on finished repairs
- Live scoreboard and the executive director scorecard for the office TV
- Progress reports, printable work packs and Excel exports
- The full video course (Management, Technician, and Executive director tracks) and the help guide
- A fresh start each year: the new report replaces the old one, and last year moves to an archive
Pricing
Pricing on request.
Every agency's inspection year looks a little different. Tell us how many AMPs you have and we'll send pricing. It includes import, setup, training and support for the full inspection year.
Questions
What executive directors ask us.
Straight answers, including the limits.
Is the estimated score my HUD score?
No. It is 100 minus the points still open on your mock inspection. It is a planning estimate to help you aim the work. HUD's inspection sets your actual score.
Does PointBack guarantee we'll pass?
No. Nothing can guarantee an inspection result. PointBack helps your crew fix the items worth the most points first, and shows you the estimated score as the work gets done.
Is PointBack part of HUD?
No. nSPIRE PointBack is not affiliated with or endorsed by HUD. NSPIRE is HUD's inspection standard.
Do my techs need new phones or tablets?
No. Techs use the phones they already carry.
What if there's no signal on site?
The phone keeps every repair and sends it when it reconnects.
Who loads the mock-inspection report?
You can upload it yourself, or we import it for you and check every line.
We use a contractor for some items. Does that work?
Yes. Most of the work is your own crew, but you can assign items to a contractor too.
What happens next year?
You start fresh. The new mock-inspection report replaces the old one, and last year moves to an archive for management.
Ready when you are
See PointBack on a sample agency.
We'll walk you through PointBack using a sample agency, from the imported report to the techs' phones to the executive director scorecard. Then you decide whether to bring in your own report.
When you're ready to see your own AMPs, we'll send you a secure link for your report. Please don't send it through the public contact form.
nSPIRE PointBack is not affiliated with or endorsed by HUD. NSPIRE is HUD's inspection standard. The estimated score is a planning estimate based on your mock inspection and does not guarantee any inspection result.